Since bonuses are essentially free money on your account, certain rules are imposed to avoid instant or near instant withdrawals. These rules are called “play-through”, “wagering requirement” or “rollover”. The number accompanying these terms informs you how much money a player needs to place in bets before he/she can successfully cash out the winnings made by playing with the bonus.
Different games or game types contribute differently towards the play-through requirements, depending on the promotion. The games’ contribution is specified in the particular promotion’s Terms and Conditions.
Note that all bets placed on any kind of doubling or gamble feature (for example in Slots and Video Poker games) and all low-risk bets (for example betting on even and odd numbers at the same time in Roulette games) do not count towards fulfilling the wagering requirements.
As long as received bonus(es) are still active, bonus terms and conditions apply to the whole gaming account, including any funds waiting for withdrawal, but not limited to.
Bonus is active while bonus wagering requirements haven't been met
Deposits made with Skrill, Paysafe and Neteller does not qualify for deposit bonuses.
In order to participate in promotions players need to be opted in to receive emails and text messages.
Each promotion has its own terms and conditions which are published on the Sugar Casino promotions page under each promotion descriptive text. If there can´t be found any Terms & Conditions under the promotion General Bonus Terms & Conditions apply.
By participating in the promotions and/or accepting to receive the bonus/es offered by Sugar Casino, the player automatically declares to also accept the terms and conditions for that particular promotion/bonus as well as the general promotions/bonus terms and conditions which are listed here under.
In the event that a player does not understand how the promotion works, if he is eligible to participate, or does not understand the terms and conditions, the player can contact a member of Sugar Casino’s Customer Support via email or live chat for a more detailed explanation.
In case of any dispute, the decision taken by Sugar Casino’s management is final.
Sugar Casino also reserves the right to amend, add or remove any of the bonus/promotional details and terms and conditions and in case of any changes, the date of the last updated version will be published at the bottom of these terms and conditions.
Players are kindly requested to regularly check the bonus terms and conditions for any amendments/updates.
In case of any differences in the terms and conditions between the English version and the other languages displayed on the Sugar Casino website, the English language version will always prevail.
Only one bonus per promotional offer is allowed per player, account, address, computer and IP address. Sugar Casino reserves the right to close any account that is deemed a duplicate account, and confiscate the funds of this account.
When accepting a deposit bonus, the players deposited amount and bonus amount are placed into a “bonus balance”.
Players also have the right to choose not to receive bonuses. Players need to contact Customer Support before any bets are placed and wagering started in order to remove the current bonus and disable all future bonuses.
Unless otherwise stated, the minimum deposit required in order to receive any bonus is 20€ or equivalent in another currency.
Unless otherwise stated, classic deposit/reload bonuses (except Welcome Package) are subject to a wagering requirement of thirtyfive times (x35) the sum bonus and deposit before the funds can be withdrawn.
Maximum bet is 4€ during an active Bonus on a players account. In case that this is breached the bonus and any potential winnings derived from the bonus will be forfeited.
All match bonus of 100% or higher are subject to a thirtysix times (x36) the bonus amount wagering requirement, unless otherwise stated and the bonus amount is not cashable.
If a withdrawal is attempted before wagering requirements have been met, the bonus balance including any winnings derived from the bonus balance will be forfeited
When a player receives a bonus and starts playing, he will first start playing using his real money balance, followed by the bonus money balance.
If a player loses his entire deposit and its associated bonus prior to reaching wagering requirements, any remaining wagering requirements will be waived.
Once wagering has been completed, the bonus amount and any winnings earned using the bonus balance will become real money and will be transferred to the player’s main account balance (unless otherwise stated in the special promotions below).
With regards to reload bonuses, players are only eligible for them if they do not have a pending/withdrawal.
All match bonus offered for 100% or more have a minimum cash in amount allowed of total of deposit + bonus. There is no upper limit for withdrawals. For instance, if a player deposit 20€ and received 20€ bonus as 100% match, the minimum amount cashable will be (20€ deposit + 20€ bonus = 40€) once the wagering requirements have been completed.
Bonuses offered by Sugar Casino are solely intended for genuine recreational players only. Bonus/Promotional abuse will not be tolerated. Player betting patterns and activity are constantly monitored and in case of bonus abuse, Sugar Casino reserves the right to cancel, suspend or lock any player account found guilty of abuse as well as void/revoke any pending gaming activity and refund the original deposit. Sugar Casino can also decide at its own discretion to ban any player from participating in Sugar Casino’s promotions for a definite or indefinite period of time as decided by Sugar Casino’s management.
As long as bonuses are active, bonus terms and conditions apply to the whole player account balance.
Bonus are available only on deposits made via Credit Card and Trustly.
Sugar Casino reserves the right to ban a player from receiving promotions at any time.
Different game types contribute differently towards wagering fulfillment. For example if a game type contributes 100% towards wagering, it means that if you bet 1€, 1€ will contribute towards wagering fulfillment.
Below are the eligible games for bonus wagering contribution and their contribution:
o Slot games: 100%
o All other games: 0%
With an active bonus the following games are strictly forbidden to play, Table Games, Video Poker, Jackpot Games, Live Casino and the following slot games: Bonanza, Who Wants To Be A Millionaire, Big Bad Wolf, Blood Suckers, Castle Builder, Castle Builder 2, Da Vinci's Treasure, Dead or Alive, Dead or Alive 2, Eggomatic, Hellboy, Hot Spin, Immortal Romance, Jackhammer 2, Jingle Spin, Jungle Spirit, Koi Princess, Lost Relics, Lucky Angler, Madame Destiny, Moon Princess, Peking Luck, Reactoonz, 1429 Uncharted Seas, Rise of Olympus, Robin Hood - Shifting Riches, Scrooge, Secret of the Stones, Secrets of Atlantis, Sinbad, Sushi Bar, Turn Your Fortune, Twin Spin, Victorious, Victorious MAX, Vikings, The Dog House, Sweet Bonanza, Sweet Bonanza Xmas, Rich Wilde and the Tome of Madness, Jammin Jars, SugarPop, Wild Swarm, Danger High Voltage, Ozzy Osbourne, Razor Shark, Wild Frames, Aztec Bonanza, Lil Devil, The Dog House Megaways, Who wants to be a millionaire mystery box, Dark Joker Rizes, Reactoonz 2, Le Kaffee Bar, Beautiful Bones, Cherrypop, Deadwood, Jokerizer. In case that this is breached the bonus and any potential winnings derived from the bonus will be forfeited.
All bets placed on any kind of doubling or gamble feature (for example in Slots and Video Poker games) and all low-risk bets (for example betting on even and odd numbers at the same time in Roulette games) do not count towards fulfilling the wagering requirements.
In the event that Sugar Casino conciders any player to have cheated, taken unfair advantage of bonuses or in other ways have acted in bad faith in relation to a promotion offered on the site, we reserv us the right to block or permanantly close the players account. In the event of this Sugar Casino is not obligated to refund the players assets on the account and all will be confiscated.
Bonuses/campaigns of any kind can never be combined unless otherwise staded in the terms & conditions for the particular campaign/bonus.
A Bonus must be claimed and used within 30 days from receiving an offer, if not other wise stated in the terms for the particular campaign/bonus offer. If a Bonus is claimed it must be used within 30 days. If a Bonus is not used within the stated time Sugar Casino will remove it and any founds related to it from palyers account.
If a player violates the terms of an offer or promotion, or if there is a reasonable suspicion that a series of bets by a player or group of players are made in such a way that there is a suspicion that a manipulation of the outcome has been attempted of the welcome bonus or other types of offers guaranteed to players, or a group of players, regardless of outcome, Sugar reserves the right to withdraw the offer and remove the bets paid with bonus or bonus winnings.
Before any withdrawals can be processed, we must first examine your game play for any eventual discrepancies. To achieve a fair play regarding the use of bonuses, bets played with the sole intention to receive the bonus on it’s own, back, as winnings, will be considered as a discrepancy in the game play. This refers to betting for equal or low-marginal payouts.
If SugarCasino finds any irregularities in the pattern of game play, it reserves the right to withold any withdrawals and/or confiscate all winnings, and if prudent, after the bonuses have been annuled, to return the player’s deposits without necessarily having to inform the player about this.
A so called Bonus Hunt (collecting game bonuses with an active bonus in the account, in order to play those game bonuses in a row at a specific time) is not allowed.
If the casino deems this to be true, all winnings will be voided and SugarCasino will return the player’s last deposit to their account.
Sugar reserves the right to change, cancel, demand or refuse offers.
The Welcome Bonus must be wagered thirtysix times (x36) the bonus amount in order to complete the wagering requirements. The Free spins in the Welcome package are without wager requirements. This means that any winnings from the free spins can be withdrawn immediately with no wager requirements. Should a player attempt to withdraw before wagering has been completed of the bonus, the bonus and any potential winnings derived from the bonus will be forfeited. Bonus is available on the very first deposit made in Sugar Casino.
The bonus amount is not cashable.
The bonus has a minimum withdrawal amount allowed of total deposit + bonus. For instance, if a player deposits 20€ and received the 20€ bonus, the minimum amount cashable will be (20€ deposit + 20€ bonus = 40€) once the wagering requirements have been completed. No upper limit of allowed withdraw amount excists.
Bonus is only available for deposit via Credit Card and Trustly.
Minimum deposit to take part of the Welcome Bonus offer is €20 or equal in other currecny. All three parts of the Bonus are valid for deposits of €20-€500 or equal in other currency. The offer is only valid for players first, second and third depost on Sugarcasino.com and must be chosen manually in the cashier as the deposit is made.
The Free spins of Welcome Bonus is offered on the game Starburst and will be handed out as follows:
Welcome Bonus part 1: 50 Freespins at 13:00 CET the day after the bonus is claimed.
Welcome Bonus part 2: 25 Freespins at 13:00 CET the day after the bonus is claimed.
Welcome Bonus part 3: 25 Freespins at 13:00 CET the day after the bonus is claimed.
Maximum allowed withdrawal from the free spins included in the Welcome Bonus is 250€ or equal in other currency.
Separate Welcome Bonus is available for Finland. Please see Finnish page for more info or contact support.
Free Spin Bonuses have a wager requirement of thirtyfive times (x35) unless otherwise stated in the particular campaign. (The free spins in the Welcome Package are without wager requirements)
Free Spin that come from a deposit sum must be wagered thirtyfive times (x35) in order to complete the wagering requirements. Should a player attempt to withdraw before wagering has been completed, the bonus and any potential winnings derived from the bonus will be forfeited.
Free Spins in the weekly bonus are valid 3 days from the date that they are given.
For Free Spins that come from no deposit requirement, the winnings is 50€ or equivalent in another currency.
Other free spins with deposit requirements that are not in the Welcome bonus have a maximum possible payout of 150€ or equal in other currency, with exception for free spins from a campaign or offer, where the rules for the specific campaign applies.
For Free Spins that is in the Game of the Week max possible payout is 150€
If a player attempts a withdrawal of his Free Spins winnings while still wagering an active bonus (reload, free or match bonus), any winnings derived from the Free Spins will be forfeited.
Free spins must be used within 7 days from being credited to the customer's account. In some cases the spins are only valid for 24H.
By default and unless otherwise specified, all no deposit bonuses have a wagering requirement of fifty times (x35) the bonus amount.
In case of winnings resulting from playing with a no deposit / free money bonus / cash drop, the maximum withdrawal allowed is five times (x5) the bonus amount. The initial no deposit / free money bonus amount is not withdrawable unless otherwise stated in the particular offer/campaign.
Bonuses linked to a deposit must be wagered thirtyfive times (x35) the bonus amount. Should a player attempt to withdraw before wagering has been completed, the bonus and any potential winnings derived from the bonus will be forfeited.
Only players from the following countries are eligible to receive bonuses: Austria, Australia, Finland, Germany, Ireland, Switzerland, New Zealand, Norway.
The player undergo full KYC procedure which also includes a minimal deposit of 20€ or equivalent in other currency before the withdrawal of winnings derived from a no deposit / free money bonus is attempted. The deposit amount is then entirely reimbursed to the player in addition to the winnings.
A no deposit / free money bonus cannot be issued to players whose balance is greater than 1€ or equal amount in other currency.
The winners will be announced on 22nd of each month
Bonuses for the winners will be available between 21st of next month and 20th of next month
Free spins are without wager requirement
The bonuses have a wager requirement of thirty-five times (x35)
Free spins for the winners will be handed out every first Monday after each month at 13:00 CET
Any prize draws for will be on 22nd of the following month.
Some of our occasional promotions might be automatic match bonus, meaning that, instead of claiming the bonus in cashier, the bonus is automatically credited into player’s account once the deposit has been successfully made.
If you do not wish to receive an automatic bonus, you can contact support after your deposit and some bonuses may be removed. IMPORTANT: For any bonus to be removed, player must contact our Customer Support before placing any bet, before the wagering of the bonus started.