Playing at Sugar Casino. should be fun and enjoyable. Our mission is to entertain you but we understand the potential risks of problem gambling. We have provided below some ways to make sure your gambling is within controllable limits along with suggesting some places to go to if you need help.
Here are some tips:
KNOW YOUR LIMITS
Since at Sugar Casino we believe that your ability to play safely is very important, we have tools that are there for you to use if you feel the need to have a break.
In the Limits section of your account you will find:
This will limit the amount you can deposit during a certain period. Once you have reached this sum you will not be able to make any new deposits until your limit is reset.
This will limit the total amount you can bet during a certain period. When you have reached these sums, you will not be able to place any new bets until your limit is reset.
This limit will prevent you from losing more than you are willing to lose. (winnings are not included in the calculation). Once you reach the loss limit they will be unable to lose beyond the set limit.
It’s important that you keep track of the amount of time you spend gambling. We recommend you take note of the time you start gambling set Session Limits and keep an eye on the clock to make sure that you aren’t spending more time than you should be. We also strongly advise you to keep your device clock enabled whilst gambling so you can easily refer to it.
Take a Break
You may feel in control but would like a break to consider your gambling, or maybe you are in the middle of a busy time and don’t want to spend time or energy on gambling. If this is the case, taking a break may help you.
Take a Break can be applied to your account from 24 hours up to a maximum of 30 days During this period, you will be restricted from accessing your Sugar Casino account and we will stop any contact or marketing offers.
Should you be unable to control your gambling and decide to make a much longer break or even permanent, then it is possible to self-exclude. Choosing to self-exclude will mean that it will not be possible to reopen your account once in effect for periods ranging from six months to 1 year or even Permanent by clicking here. In order to request a longer self-exclusion please contact us via live chat or email [email protected].
SELF ASSESSMENT TEST
If you are not sure about your gambling activity please feel free to conduct the GamCare Self-Assessment Test by clicking here
The assessment consists of statements to evaluate and give a score on a scale of 1-10 according to how much they apply to you. The result will provide you with a breakdown of how gambling is affecting your life and will give you personalised recommendations for your next steps.
Is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to do the same. They offer various aids for the compulsive gambler including a forum, a chat room, literature and most importantly a meeting finder.
Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by problem gambling. They operate the National Gambling Helpline, provide treatment for problem gamblers and their families, create awareness about responsible gambling and treatment, and encourage an effective approach to responsible gambling within the gambling industry.
It was founded in 2014 in Malta, and a national helpline was set up to provide support and guidance to individuals, family members, or significant others who are experiencing any problems related to gambling.
Many banks, fintech banks and e-wallet providers across Europe now offer gambling blocks that allow their customers to block gambling transactions on their accounts. If you want to implement these, your bank should explain how to do this, or could even do it for you. Please be aware that these blocks are not permanent, they can be switched on and off with varying delays, so it’s also a good idea to have other support in place if you want to stop gambling completely.
Some banks may also allow you to set a spending limit for a single debit card transaction, or temporarily freeze your card if you feel like your spending is getting out of control. This will vary from bank to bank so check what protections your bank can put in place for you.
Another way of taking some time away from online gambling is to put a “blocker” on your device, well-known ones are Gamblock or Betblocker.
Please note that Gammix takes no responsibility for the performance or quality of the software suggested on this page that is not supplied by ourselves.
PREVENTING UNDERAGE GAMBLING
It is illegal for anybody under the age of 18 to open an account or gamble with Sugar Casino. We take our responsibilities in this area very seriously and follow a few steps to verify our customers are over 18.
Anyone under the age of 18 found using this site will have winnings forfeited and the account will be closed with immediate effect.
We also advise that you familiarise yourself with the built-in parental tools on your Mobile/Tablet/PC/TV devices
Limit the amount of time your children spend online.