This policy applies only to practices of companies that Sugar Casino owns or controls or to people that Sugar Casino employs or manages.
When visiting the site it automatically receives information such as: IP address, cookie information, browser/hardware attributes and Sugar Casino web pages you visit.
Sugar Casino collects personal information when player registers with the casino. The personal information we ask when registering consists of your name , email address, birth date, gender, ZIP code, occupation, industry and personal interest. For some Sugar Casino products we might also ask for your address, social security number and information regarding your assests.
We do not share, sell or rent any information with other people or non-affiliated companies unless following conditions are met:
We provide the information to trusted partners who work on behalf of or with Sugar Casino under confidentiality agreements. These companies may use your personal information to help Sugar Casino communicate with you about our offers. However, these companies do not have any independent right to share this information.
We respond to subpoenas, court orders, or legal processes, but also establish or exercise our legal rights or defend against legal claims.
On Sugar Casino access to your personal information is limited only to those employees whose job is to manage this information.
Your personal information is protected by electronic, physical and procedural safeguards.
Below is a list for the main reasons why player data is collected by Sugar Casino :
Player Account Management - To manage player account details and keep track on bonuses/promotional activities
Improved Customer Service – Using your personal information to help us improve the quality and efficiency of our customer service and provide more personalised assistance
Financial transaction services – To provide you with banking services and process your financial transactions. This information is strictly protected and is exclusively shared with the relative banking service providers.
Communication - We may use your email, phone number and other information you have provided for us to communicate and respond to requests and questions, send you SMS, AMS or give you a personal phone call from our VIP team. If you subscribe and opt-in to our mailing list, we may send you emails about Sugar Casino news, updates, promotions, products and services information. The communication frequency may change from daily, to weekly, to monthly. If you want to unsubscribe and remove yourself from our mailing list, you can contact our Support via live chat or email and request for un-subscription or else, you can click on the “unsubscribe” button at the bottom part of one of our emails for immediate un-subscription! The un-subscription is without costs other than the transmission costs pursuant to the basic tariffs being incurred in this regard
Security - We use the information given to us to protect our players from possible identity thefts and from other means of abuse.
Sugar Casino might require cookies installed on your computer. The purpose for this is to save your user preferences so anytime you come back to our site your options and user preferences are already set in your liking. (more info about cookies, click here)
We reserve the right to send you certain communications relating to the SugarCasino service, such as service announcements, administrative messages and the SugarCasino Newsletter, that are considered part of your SugarCasino account.
If you want to permanently delete your account contact our support and request for deletion. This will erase all the data that your account has accumulated.
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